PRIVACY AND DATA HANDLING
Clear boundaries for enquiries and feedback.
The site uses the details you submit only to answer a material enquiry or to verify feedback you ask the team to consider for publication. It does not use advertising trackers or sell submitted information.
Material enquiries
When you select Send enquiry, your enquiry is sent to a server-configured team mailbox whose company ownership has been verified. Our public contact email is info@labels-materials.com. The site does not keep the enquiry text in its database; it keeps a delivery receipt identifier, provider identifier, request type, status and timestamps for up to 90 days so delivery can be reconciled without blind retries.
Website measurement
When website measurement is enabled, we record page categories, contact actions and enquiry stages to understand whether visits come from search, tagged email links or other sources. We also record a limited set of campaign, source and entry-page categories (for example, water-based inkjet or UV inkjet), not arbitrary tracking text. A random identifier lasts within the browser tab; it is not an account or customer identifier. Measurement does not include form text, email addresses, product codes, full page URLs or referrer URLs. We do not set analytics cookies. Do Not Track and Global Privacy Control disable this measurement. Direct email clicks do not prove that an email was sent.
These limited event records are processed in our website hosting logs. Depending on the hosting plan, logs expire after three to seven days. Aggregated counts may be kept without browser identifiers. A website success event or email-service acceptance is not proof of inbox delivery or a customer reply.
Feedback awaiting human review
Feedback and a private contact email enter a restricted moderation queue. Pending or rejected submissions expire after 90 days; the contact email is removed as soon as a person approves or rejects the submission. Approval requires separate source and publication-authorization references. Only then can the quoted text, optional public name and optional company appear on the public page.
Protection and access
Same-origin checks, a hidden bot trap, elapsed-time checks and a hashed network rate limit reduce abuse. Raw network addresses are not stored. Moderation access requires a server-side secret and is not linked from the public site. The forms do not write to a CRM and no review is published automatically.
Your choices
You can edit your details before selecting Send enquiry. Feedback has a separate submission button. To request correction or deletion, reply to the team response and include the receipt or review reference shown after acceptance. A delivery error never appears as success.